BSNL
Excess Billing

The Mobile Bill in respect of Mobile No. 94191-96358 for the period 19-06 to 18-07 amounting toRs.371.00 includes the following:

National Roaming

Incoming calls – Rs. 32.00

Outgoing calls – Rs. 35.50

Total Rs. 67.50

In this connection it is submitted that I was not outside Jammu during the above billing period and as such have not availed national roaming during this billing period.

Thus amount of Rs. 67.50 charged in the bill on this account is wrong.

I went to Delhi by train on 14-06 (evening) and returned to Jammu on 16-06 (morning) by Rajdhani Express. For which I have already been charged national roaming in the previous bill.

Kindly rectify the error and adjust the excess payment in future bill.

Yours faithfully

Jagdish Chande

Company: BSNL
Country: India

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