BSNL
Improper functioning

Respected sir,

We have given a complaint in our telephone exchange showing our problem, but there no remedy for the complaint.

Our phone will be in engaged mode or it will be attended at the first ring by someone, but actually we are not attending and the line is not busy. The callers coplains us that they lose money for just a missed call (STD callers). And eventhogh there is no call, the caller id shows the pulses being used, at that time the line is busy (the callers says). Also we have to pay a huge amount as telephone bill (usually not hapens that as we are using broadband connection, combo plan).

These are our main problems. Please consider these to solve or tell us what we have to do.

Hoping your immediate attention,

Thanking you,

Sara

Company: BSNL
Country: India

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