BSNL
Deletion of Talk time on prepaid

My BSNL prepaid sim had validity till 23 Dec 07 and expiry on 30 Dec 07. This expiry has led to deletion of my entire talk time. The complaint is that BSNL can stop my incoming / outgoing calls but cant forfeit my talktime as that i have already purchased. In case of a pre paid connection the money for the talktime is already paid in advance to the company, hence there is no reason for them to forfeit the talktime amount. Also a period of one week is too less a time frame for such a drastic step as forfeiting talktime. This is a very wrong trend and should be curtailed immediately. The services provided by the mobile company may be stopped if validity is not increased, but how legal is the forfeiting of advance paid money in the form of talktime?

Company: BSNL
Country: India

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