BSNL
Additional advance monthly usage charges

Dear Sir, I am enjoying internet connection since 4 to 5 years. I have already paid Rs.1000/- advance amount. Subsequently I switched over to unlimited internet connection from August. Your people recovered additional amount of Rs.750/- in the bill for the month of September, 09 ignoring the advance amount of RS.1000/- already paid.. I personally approched your billing office with the details of amount already paid. As requested by the officer I gave complaint cum request to adjust the amount at the time of preparing next bill. The Officer in charge accepted the mistake and promissed to adjust the amount at the time of preparation of bill for the month of September, 09. On receipt of my September09 bill, I observe that they not adjusted the amount I do not know why they asked me to give letter in this connection and gave a falls promise. Please look into the matter and give your reply immediately. My Telephone No. is 2222822 attached to your Race Cource Office, Coimbatore.

Company: BSNL
Country: India

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