BSNL
Undue deduction of balance

I recieved a call from an unknown number which, owing to my being unavailable, I was unable to attend to. When I called that number back, it turned out to be BSNL ring back tune number. I disconnected immidiately. In spite of this, I have gotten an EXTREMELY ANNOYING ring back tune from BSNL. Not only this, I am also charged about 30 odd rupees every 15-20 days, for 'renewal' of my 'entertaining' ring back tune. I am as irritated with this as one can be.

What I want is not just that I be relieved of this problem, but companies with unscruplous means like these to cheat their customers be fined and punished.

Please look into this matter.

Thanking you,

Nandit Pathak.

Company: BSNL
Country: India

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