BSNL
Installation of broadband

From one of the BSNL stalls we applied for broadband connection and the executive there spoke to the area exchange and confirmed that it is on demand so within 2 days we will get the phone line and the broadband connection. Since then its 25 days and we havent heard anything from them and whenever we try contacting the concerned person he simply disconnects our call. we went to the area bsnl office and spoke to the DE there who assured us that within 2 days it will be done and they did give the phone connection but we are still waiting for the broadband now if we try contacting the DE either he is out of office or says it will take a few more days dont worry. now i am feeling why did i even bother getting into the mess knowing that it is a govt owned company i should have known better looks like i should have opted for a pvt connection. i hope something serious is done about this lethargic approach of the employees.

Company: BSNL
Country: India

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