BSNL
VERY RUDE BEHAVIOUR OF THE CUSTOMER CARE EXECUTIVE-KENGERI BRANCH

I had very bad experience with the customer care department EXECUTIVE for the fourth time in the past 3 months i called in to complaint the problem with our land line connection.

The representative spoke with me very rudely, when i was online she was not listening to what i was saying instead she was speaking with others and once she made note of the phone number which is not working she hung up the call without informing me what was her next step to resolve the problem indeed a very bad attitude

And when i wanted to speak with the higher official she gave an incorrect number (080-28482000) saying that it is managers number. she dint provide her name saying they are not supposed to tell there name . so i cant point out who it is but the complaints department number that i dialled and spoke with is (080-28484111) and i had a very bad experience.

I request the concerned official to look into the matter and make the necessary arrangement to listen to the customers problem with the phone line and to provide a proper resolution.

Company: BSNL
Country: India

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