BSNL
Disconnection requested due to unsatisfactory service

Dear friends,

I have a bsnl telephone for last 15years. For last on yr i have broad band also. Since then neither the phon enor the broad band works. I am fed up of putting complaints..I did not pay the last three bills hoping some one might talk to me. No body talked to me. I went to the bsnl office near GPO. They asked me to first deposit the pending bills, which i deposited and requested them to disconnect the phone and refund me the security. But they say first it will be connected then disconnected. Security refund is not possible. The staff at office is irritating. I have never faultered in paying bills. I have suffered agony in last one year. They are least concerened. Why they cant set my phone right in proper manner once for ever. OR if they think i am ingenuine why they dont just give me my money back??

They dont even give the telephone number of the senior officials to whom i coyuld talk.

Can any body make them hear what i have to say.

Pankaj Punj

0181 2230426

6 BB old baradari

Jalandhar

9815856700

Company: BSNL
Country: India

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