BSNL
Compensation in the bill

Dear Sir,

I am very much fed up of what was happened with me recently from BSNL.Since long time i was being enjoying services of BSNL and i am proud to have connection with such big empire.

Details about my connection are as follows :

Consumer No: 2010018435 Telephone No. : 25232055 Exchange: Warje

In our family everybody has own cell phone so actually there was no more necessity of landline phone but still we are going with this connection as we were using it from last 8 to 9 years. We made this phone as use for receiving incoming calls only by opted "SULAB - I PLAN."

When i was received bill for Bill No: 3017292990 i was shocked to know that my plan was "URBAN ONE INDIA"

and i was still wondering that how was it happened? Because earlier for plan change i had submitted written application to Warje Exchange then only my plan was changed. Nobody was asked to change my plan then how it being changed without any intimation or my permission?

I was asked to pay 390 Rs./- instead of i was earlier paying 240 Rs./-. So why i have to pay excess amount without any my fault or requirement? I am not going to pay such amount.

I hope you will seriously look into this matter and i will get the compensation and my previous plan as well!

I am sending you bill copy in attached file for your consideration.

Please check and revert.

Thanking you,

Ramjan Siraj Shaikh.

(9225521481)

Company: BSNL
Country: India

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