BSNL
Unauthorised charges of phone call

Dear Sir

I had made a call from NOIDA on 21.08.0 to my friend based at mumbai. The shopkeeper charged me telephone 20 sec/Pulse. For 12 min he charged me Rs. 49.00 which is unauthorised charges i found when i checked with others.

I asked him to return my money but he was not ready to do so and said this is fix charges. So i was helpless at that moments.

So, can u take any action based on below detail of slip i have with me for the charges i paid to the shopkeeper.

%%%%%__

0 2991

21.08.2008 9.56

09819291228

701.18 36

09 20.00

3.51

2.00

43.92

49.43

%%%%%%_

Shop address is

OM communications, Cyber Cafe, Naya bans, Main road Sec-15 Noida.

B'rgds

Shailen

9936430332

Company: BSNL
Country: India

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