BSNL
Unnecessary deduction of Charges

First, I got a GPRS Service Message – “Unlimited Download for 1 hour”. I have clicked on the GPRS Service Message only to view the page. The page contained number of games and at the end of the page there is a link which shows the cost of the games. I have visited that link to find out the cost of the game. When I found that the games cost Rs.100. I simply exit from the connection. I haven’t downloaded a single thing from the page. But after an hour or so I found Rs.100 has been deducted from my balance. I think this kind of cheating should be stopped as soon as possible. The message should contain the cost or this kind of message should be stopped.

Company: BSNL
Country: India

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