BSNL-CALCUTTA TELEPHONES CALCUTTA/LL
Arbitory/false telephone billing

To, Date: 07.05.2009.

The Chief General Manager,

B.S.N.L.Calcutta Telephones, Calcutta.

B.B.D.Bag, Kolkata-700001.

D/Sir, Re: Attention Mr. Chief G.M

--and--

Sub; False Billing for Tel. No.2577-6688.

In the event of refusal of my SPEED POSt with A/D letter by your office I am resending the same to you with all attachment/communications & ask for your immediate reply stating about the steps taken by you in this regard (as detailed below)&&&&&&&&&&&&&&&&-

To, Date: 29.04.2009.

The General Manager,

B.S.N.L.Calcutta Telephones, Calcutta.

B.B.D.Bag, Kolkata-700001.

Despite receipt of my letter (dated 24.04.09, officially received by your Cossipore B.T. Road Office on the same date, demanding correction of your arbitory/incorrect as well as damaging bill for the period ‘Mar-09’issued in my favor amounting Rs.1973/=, due date on 28-04, with no previous dues & outstanding whatsoever, with reasons clearly written therein) by .your office staffs who, hearing all such representations and subsequent receipt of the said letter dt.24.04.2009 refused to make any such corrections and on the contrary later on had compelled me to pay the entire billed amount (paid by united bank, college st. br. cheque no.408384) ignoring all such representations on my behalf at your different offices.

This is a matter of serious concern for which I demand for immediate REFUND OF THE ENTIRE AMOUNT TAKEN ILLEGALLY, EXPLANATIONS FOR SUCH ILLEGEL ACT, AS WELL AS COMPENSATION FROM YOUR END AND PLEASE BE IT MENTIONED THAT YOUR REPLY SHALL BE COMMUNICATED to all competent authorities Including consumer forum and others for redressal of my grievances including compensation for the damages i.e. physical, mental & otherwise caused to me by such daeliberate, harassing act on your part.

Awaiting your earliest response & thanking you.

Yours sincerely,

DR.ARUP KUMAR BANERJEE,

221/5/A, B.T.ROAD,

KOLKATA-700036.

Enclosed:

1) Bill copy with receipt stamp.

2) Broadband plan change receipt copy.

3) Letter dt.24.04.09 to A.O.T.R (N).

4) Letter dt.29.04.09 sent via speed post & refused by your office.

N.B.LETTER AS ABOVE SENT VIA SPEED POST (on 7.5.09) WITH NO REPLY TILL DT. TELLS ABOUT THE COMPLAINTS ITSELF.

Company: BSNL-CALCUTTA TELEPHONES CALCUTTA/LL
Country: India

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