BSNL Cellone
Misbehave by BSNL Customer care

I got a message from BSNL/Jharkhand that "New tariff Vouchers introduced LOCAL/STD calls free on BSNL N/W with Rs. 549 and LOCAL Calls free on BSNL N/W with Rs. 298 Available through CTOPUP" on 07.070.08. I approch to one shopkeeper to recharged the same. After several efforts by the shopkeeper my number could not be chareged and he advise me u contact with BSNL Customer care, so I contacted to BSNL Customer case over this no. 9400024365. He replied u try after some time it will do.

After my several effort but it did not rechage my mobile no. 919430391873 with this new tariff.

On 08.07.08, I again contacted with BSNL Customer care at 10.05 hrs, Some Customer executive Mr. Abhishek received my call. I asked him why this tariff is not working in my no. 9430391873 then he begain to start misbehave with me and told there is no solution of your sim no. so u dont call again in customer care for this purpose.

Therefore, I approch to your kind honour kindly look into the matter and take necessary action against the Customer executive and let me know taken action.

Thanking you,

Yours faithfully,

R.B. Sah

Qr. No. H-20/5, Near Rly. Hospital

At P.O.- Chakradharpur

Dist.- Singhbhum (W)

Jharkhand

Mob: 919430391873

Company: BSNL Cellone
Country: India

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