BSNL Cellone (post paid)
Worst customer support (wrong billing)

I bought cellone (post paid) connection (09490423272 - Hyderabad) last month. I got my first billing recently for the month Feb.

In that, they have charged fixed monthly charges for the month or March-09 too (which suppose to be issued next month - after march-31st).

I called customer service ~10 times.

- no response at all

- Worst responses

"The system shows wrong info here call 102"

"Go to BSNL office and ask, we don't know"

"Yes, customer service is bad at BSNL, you go to BSNL office and ask"

- Or simply disconnected the line after asking me to hold the line.

I went to BSNL office directly where I purchased the number. Th response is,

" We cann't do anything. Go to different office"

"we don't know"

no response...

This is the worst service I have ever received from a network company.

I tried to register a complaint online. Online never worked at all.

I used many different mobiles earlier. The private companies are the best...

Now I realized BSNL is still typical indian government organization.

the worst..the worst... the worst...

I recommend all indians never choose BSNL...

Company: BSNL Cellone (post paid)
Country: India

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