BSNL Cellone west zone
Network problem

To,

Kind Attn. of Officer in Charge

Dear Sir,

The following point I have given written letter to the Dombivali office (MIDC), Kalyan (Kala Talav) office and Ulhasnagar, also call up Pune office but last 3 month not yet solved my problem.

Mobile no. 9423883082

Postpaid plan 725.

Deposit amount paid 5000.

1. While I make call I am having signal problem like crackling sound and suddenly disconnect the call. Some time I cannot make call anywhere. Also incoming call not coming, Massages coming let at mostly all Location- Dombivali (W), Thana (E), Ulhasnagar (No.4), Latur-Ninlaga and Warlinaka – Mumbai.

2. I am postpaid cell one customer international roaming; as per your postpaid plan 725 particular Free GPRS UNLIMITED.

I have activated BSNL GPRS on my Sony P990i. I am not able to view WebPages and read my mail, Hotmail/Yahoo/Gmail etc. Also I have been unable to configure my phone /laptop for surfing internet on my laptop through this GPRS. A setting downloaded from BSNL webpage via sms has not solved my problem.

3. Further I have configured my ActiveSync to read my official email hosted by www.utvi.com and www.Gmail.com can this push mail facility also be used for an html based email account?

In view of the above, I request you to kindly do the needful.

Thanking you,

Yours truly,

Narayan Khanderao Suryavanshi

Company: BSNL Cellone west zone
Country: India

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