BSNL DATAONE
BSNL DataOne Billing

We have a 250 rupee plan from BSNL dataone since Apr01. However, we have received an unpropotionately high bill of Rs. 10, 470 for the month of April. On checking the usage it was found that the total downloads have been around 10.5 GB during the 87 hours!! The calculation in the bill was correct but we are not able to prove to BSNL that we have not downloaded 10.5 GB of contents... The only supporting argument being that 'had we intended to download such huge amount of data, we would have opted for a 750 rupee unlimited download plan', Why would we go for cheaper plan a making a fool of ourselves. The 250 plan should automatically step into 750 rupee plan when the down load linit exceeds that mark... It is like simply befooling the innocent consumers by showing ambiguous plans & schemes.

I am totally confused how to get out of this situation?

Company: BSNL DATAONE
Country: India

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