BSNL, Ghaziabad Surya Nagar
Phone out of order and Cross connection

Complaint for Phone (0120-2642794)

Initially the complaint was lodged for cross connection then after 5 days it went out of order.

Our phone is not working from almost 20 days and complaint was lodged on the computerized system, but after 10 days I came to know that our phone has been transfered to Surya Nagar and it does not come under computerized complaint system. But at Surya nagar repeated request to restore the telephone line is still unattended, even personal visit also did not get any attention from them. It is also astonishing factor that Surya nagar telephone exchange is not being covered under Computerized system. And we are making the daily request to the office of Area Manager but the lady who is attending the calss just note down the no. and no action has been taken till now and she does not allow us to talk to Area Manager.

It seems that we are having the instrument and no. with us for just show piece and forced to pay the bill regularly and several times high bill due to cross connection. As this phone goes out of order often after 10-15 days.

Kindly do the needful as we got hopeless complaining...

Looking forward to hear from u soon

Company: BSNL, Ghaziabad Surya Nagar
Country: India

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