BSNL GPRS SERVICE
COMPLAINT AGAINST CUSTOMER CARE AGENT (GPRS) HIMACHAL PRADESH

Dear Sir

This is to inform you that from last 2-3 days we are trying to activate GPRS service on my No 09459030656 (Student Plan). We called the Customer Care Executive many times but they are just giving one alternate to SMS (gprspre to 53733) with in response giving error message. We already has inserted Rs 230 voucher for GPRS on my Number but when we connect it to our Computer their is always a "TEMPORARY NETWOK PROBLEM". Please try to solve it ASAP.

Secondly we called one of your Agent Named (Mr Rupinder) Himachal Pradesh. I gave him my complaint No (I107669871) registered on 10th Sep at 11:46 Hrs but instead of helping me he gave a rude reply that He cannot help me and can't transfer my call to their Senior Person, after insisting he transfered my call to Mr Ravi Sharma he promised to solve the problem before 02:00 Pm (11th Sep'09) but after waiting a lot their is no solution.

Company: BSNL GPRS SERVICE
Country: India

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