BSNL Haryana pre-paid
Deduction of Rs. 30/- illegally

I am a pre-paid customer of BSNL Haryana having Mobile No. 9416874712. On receiving a message on my mobile from 55666 on 09-07 contents of which are "Enjoy love shayari & gift to others. Once subscribed, you will get shayari for 30 days absolute free." I sent a message on 55666 to subscribe and the same was accepted and I was shocked to note the message which was subscribed and an amount of Rs. 30/- was charged from by balance credit amount. The further they also stated in the subscribed message that Rs. 30/- have been charged in lieu of subscription of shayari. Why? It means the BSNL is making fool of their customers. However, immediately, I sent a message to 55666 to unsubscribe the 'shayari' and in turn it was unsubscribed but the amount charged to me i.e. Rs. 30/- has not far been refunded to me, which must be get back in my credit balance by the BSNL, because their message of 12-07 late evening has unsubscribed shayari, then what is the idea of charging Rs. 30/-.

thanks

K K Arora

Company: BSNL Haryana pre-paid
Country: India

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