BSNL Internet Connection
Non Working

I had applied for a landline and broadband connectin which finally materiased after waiting for and chasing up for more than a year. After the landline connection the broaband application had to be chased and finally one Mr Sanjay came to instal the modem which did not work even then. He said that since the line fom the mains is coming to the ground floor socket and the modem was with the computer on the first floor the line connection needs to be reworked. The lineman came in a day or two and redid the connection in a way that the line is now first coming into the modem on the first floor. The modem is still not working and my repeated attempts to get mr sanjay to rectify it have failed. Everytime he gives some story or the other starting from the port in patel nagar being defective. All this time he has not taken trouble to come and see for himself and made no attempt to rectify the problem. Out of sheer disgust today i have asked him to take the instruement away as i dont want it to sit as a decorative piece. I am writing this complaint in the hope that some senior functionary of the co will intervene and have the problem rectified. My tel no is 2608167

Company: BSNL Internet Connection
Country: India

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