Bsnl iptv
Non-inclusion of channels that were advertised in iptv site

I have got iptv of Bsnl installed on 18 Jul. At the time of installation it was stated that all the channels that are being advertised in the site www.icontrol.in will be shown. After installation I was surprised to find that the Tamil channel "STAR VIJAY" which is advertised in the above site is not included in the actual package. I had called the helpline number many times; still they are not willing to add the particular channel. After getting no response from the helpline number I lodged a complaint with BSNL call center on 30 Jul regarding the same. Till date no one has called me and the channel has not yet been added.

On 30 Jul itself I had called the local agency which had installed the iptv in my quarters for disconnection of the service. It seems that the agency does not have my address etc for the disconnection process (which had pestered me with about 25 calls on my mobile / landline for the installation and had noted my address about half a dozen times). Even the top most boss of the above agency was not able to/ willing to help out.

Is there anyone who can help me in this matter??

I would like to say that the customer service of IPTV is the worst.

Company: Bsnl iptv
Country: India

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