BSNL - KOLKATA
BREACH OF CONTRACT BY BSN LTD

BREACH OF CONTRACT BY BSN LTD

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bhabesh bhattacharjee to dgmbbctd, debb, cgm_kolkata, cmd, ap

show details Sep 8

BREACH OF CONTRACT BY BSN LTD

As a consumer of BSN Ltd / Kolkata Telephone No.2402-6371 the undersigned was provided with a free "Manick Jod Sim" Card for free unlimited utilization to base home telephone and rest calls @ prevailing tariff. No monthly charges are payable against this SIM as announced by BSN Ltd.

On 09.01.2009 BSNL announced that "Manick Jod Sim" which was made available to us free of fixed monthly charges basis has become monthly chargeable at a fixed rate of Rs.40/- with effect from 08.01.2009. No earlier notice in this regard was issued but new scheme contrary to the understanding given effect on 08.01.2009 and compelled customers to accept vide notification made on 09.01.2009.

But for the scheme made available to BSN Ltd customers free of monthly fixed charges we would have no interest to get the said SIM from BSN Ltd. However I treat this as a breach of contract by BSN Ltd. Since I have lot of contacts from this SIM No. and it is very difficult to change contacts all on a sudden I had no other alternate but to digest this forced tariff. Is it a fair deal with "Valued" customers by BSN Ltd? What is your valued opinion? Kindly let me know at the earliest possible.- Bhabesh Bhattacherjee < bhabesh1964@gmail.com > Reply Reply to all Forward

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Sep 8

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bhabesh bhattacharjee to CMD-BSNL, cgm_kolkata, ap, dgmbbctd

show details 7:29 PM (14 hours ago)

CMD/BSNL

CGM/BSNL

Your kind attention is once again invited to my E-mail letter dated.08-09 and request to send decission on the issue at the earliest.

Thanking you,

Yours faithfully,

Bhabesh Bhattacherjee

01-10 7.30PM

&&&- Forwarded message &&&-

From: bhabesh bhattacharjee

Date: Tue, Sep 8 at 12:08 PM

Subject: BREACH OF CONTRACT BY BSN LTD

To: dgmbbctd@bsnl.co.in, debb@dataone.in

Cc: cgm_kolkata@bsnl.co.in, cmd@bsnl.co.in, ap@trai.gov.in

Company: BSNL - KOLKATA
Country: India

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