BSNL/landline & broadband connection
Frequent breakdown of landline & broadband connection

I have a landline connection 0120 2484134 at A5/24A, sector-71,

Noida. The landline as well as the broadband connections were activated in Apr 08.Broadband has frequent failures as error 678 is displayed and the telephone also stops working. I wanted to lodge complaint on 0120 2441500 but there is no response. Even the no 0120 2580580 of sec-58 exchange remains busy all the time and if at all the bell rings it is unattended. Off late there has been frequent breakdowns of the broadband as well as landline service, for lodging complaints one has to go to the exchange personally. Whenever I want to start the internet it doesn't connect. BSNL is requested that the complaint registering nos should be properly attended to. If frequent breakdowns continue in the landline & broadband connections then I will be forced to surrender the connection.

Company: BSNL/landline & broadband connection
Country: India

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