BSNL Landline
Phone has gone into Safe Custody

Hi,

It has been almost more than 3 weeks our home BSNL Landline 26480285 has not been working. It was initially a case of late payment of the bill and we assumed in a day or 2 it would be set right. After numerous failed attempts to contact BSNL we got to know that our landline is now in safe custody. How did they decide to put it into safe custody we have no idea. We have not placed any request for the same. Each time we call the BSNL Customer Service, we get shuttled bewteen different numbers that we are expected to call up. Some of them being 22448181, 26541500 which are always engaged. No one seesm to know what is wrong and it appears like BSNL only tries to get rid of complaints by making them call up numbers which they know are always busy. Their complaint forum online is of absolutely no use. Please help!

Company: BSNL Landline
Country: India

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