Bsnl landline connection
Faulty service

Dear Sir,

I am a resident of Village Bhoranj, P.O. Bhoranj, Tehsil & District Hamirpur, Himachal Pradesh. I have a landline connection 01972-266428 in my name (Kishore Chand Azad written wrong as Kishar Chander Azad on bills inspite of severel requests for correction). Presently I am at Shimla therefore I deposited (Bill No. T050720103849910 Dated 05.07. Unique ID HPHMR107621) Rs. 2228 in Shimla G.P.O. vide receipt No. BSNL Shimla: EP04799, Trans. Date: 14.07. 13:59:45, at Counter No. 1, OP-Code: PA3, for Phone No. 266428, Bill Type: DNOTE, Total Amount Rs. 2228 within due date. My telephone services were disconnected by BSNL Hamirpur with the plea that the bill amount has not been deposited. Although my services were restored after my pleading that I have deposited the due amount at GPO Shimla. But to my surprise the deposited amount has not been credited in my account as per invoice No. 10109674940008 dated 22.11.2010 (invoice period 27.08.30.09.2010 due date 13.12.2010) and again the bill for Rs. 2728 has been issued by BSNL Hmirpur in my name.

I am not able to understand the system of both the department, why the amount deposited could not be credited in my account. As a result I had to suffer a lot. My services were discontinued. Why I am being harassed while I am not at fault.

Company: Bsnl landline connection
Country: India
State: Himachal Pradesh
City: Hamirpur

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