BSNL Land line Phone
Request for a suggestion

Dear Sir / Madam,

With reference to the above mentioned subject it may please be noted that, I am not getting proper response of the complain for my faulty telephone from last two months.

My phone with a terrific noisy sound and out of order in most of the time of these two months.

I lodged many complains by your automatic fault booking system but only one time it has been repaired physically and the problem remains same within three days.

Sometimes persons from your office tells that they are using Madras cable that is why I am facing this type of problem and sometimes they suggest to keep my phone under observation and complain if the problem arise again.

By this way without solving the problem complains were deleted.

For example I am giving three of my recent complains docket numbers and for others if you have a system you can check & verify it. in this regard.

Date 21/07 Docket No: AR906.

Date 24/07 (Morning) Docket No: A0630.

Date 24/07 (Evening) Docket No: L1244.

My question is that without proper solving a customer’s problem how a complain can be deleted?

If you kindly suggest me what to do in this situation I shall be grateful to you.

Awaiting for an early reply.

Regards,

SHYAMADAS MALAKAR

Land Line Number : 25489519

Company: BSNL Land line Phone
Country: India

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