BSNL, Maharashtra
Excess levy of telephone charges

I, Rahul Katke would like to state that my BSNL telephone line was disconnected by BSNL, Kalyan, Maharashtra on 5/6/08 for non-payment of bill and restored on 3/7/08, the day on which I paid all dues of my telephone bill. My telephone was therefore not working for 26 days from 5/6/08 to 2/7/08. However, BSNL has charged full rent of Rs.250/&-amp; 240 for telephone line and internet facility, respectively for the month of June'08 and July'08.In fact, BSNL should have charged proportionate rents for only 4 days for June'08 and 29 days for July'08. I requested BSNL for refund of the excess amount charged vide my letter dated 19/11/08. However, in the telephone bill dated 6/12/08, there is no adjustment made nor there is any reply over phone or a letter from BSNL. It seems BSNL wants to deny the amount to me. I would request all those subscribers to claim for rebates during the period of disconnection of their telephone facility. Yes, there is provision for charging only the proportinate amount by BSNL.Will BSNL act now?

Company: BSNL, Maharashtra
Country: India

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