Bsnl mobile prepaid
Customer care not reachable

Hi,

I got a BSNL Prepaid card 2 days before from Kalyan and activated ACT 12 plan, as we can enjoy all calls in 50ps per minute but unfortunately I found the service is very poor as compared to Private sector telecom service providers. I have suffered for below problems.

1. When ever I am trying to call any number (STD/Non STD/Any Network) I am getting msg "Network busy", At least you have to try 12 to 15 times to get properly connected, Once you will be connected the voice is breaking too much in the heart of city also.

2. When I dialed the customer care no (9400024365) to register the complaint I got IVR announcement "Dialed no does not exist" Its very shameful for BSNL as the Customer care is not exist in their database.

3. When I am dialing Orissa airtel no I am getting same announcement "Dialed no does not exist"

4. As I got the SIM from Kalyan, I should get complete coverage in Kalyan, but my cell goes on Roaming for MTNL network, So I can't avail the ACT 12 services. Even In the heart of Kalyan city.

So please take my advice don't go for BSNL mobile, its very pathetic.

Please somebody takecare of these problems and try to rectify these ASAP.

Company: Bsnl mobile prepaid
Country: India

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