BSNL, Nagpur, Maharastra
GPRS on Post paid Mobile is very slow and no connectivity many time

Sir,

1.i am a post paid customer plan 325/= of BSNL, Nagpur, Maharastra with mobile No 9422803692 GPRS plan of Rs 199/=. From the date of activation my GPRS on mobile is not working properly, Regular connectivity is not there and when connectivity is there it is not with the prescribed bandwith prescribed by BSNL the same is happening when i connect to My PC.

2. When i complain in Customer care No 24365 the attendend is either not aware of the GPRS or they keep on transfering the call to their seniors or they say presently they are unable to check my status because of some technically fault which they are not supposed to disclose to me. While they transfer my call to their senior it take 15 - to 20 minutes and after that the call is disconnected One name i would mention is of Mr Vishal Patil whome i spoke on 28 Jun 09..

3. I request that my GPRS connectivity be made regular with the prescribed band with and BSNL customer care be made more educated on GPRS and they should not play "LONG TENNIS" game with customers by transfering call to their seniors.

regards

GPRS is not func

Company: BSNL, Nagpur, Maharastra
Country: India

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