Bsnl prepaid
Much delay in services

I bought a sms booster of rs33 on 15-10. but it has not recharged & it shows a error message of THIS VOUCHER IS NOT ALLOWED IN THIS PLAN. i contacted bsnl customer care & they told me wait till 3 o' clock evening. then also i received the same error. then today (16-10) they told just switch off the mobile & try after a hour. still now not recovered. now when i contact the customer care, they are telling that its a problem of them as they modified something in that so they got the mobile number & that booster card number & wait for 24hrs as they lodged the complaint (complaint number:) i asked them to rectify quickly but they arre telling its not their work & i asked for the number of concerned department. they replied its not updated to them. just for a 33rs booster how much time can i wait? and i was tensed of hearing such a reply. hope customers are king in the market.. expecting a earliest reply.

Company: Bsnl prepaid
Country: India

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