Bsnl pre paid mobile
UN AUTHORISED DEDUCTION OF MONEY FROM MY ACCOUNT
- 07-07-2009
- 235
I AM A MOBILE HOLDER BEARING NUMBER 9437266313.FOR LAST ONE YEAR MESSAGE COMES FROM NUMBER 55888015 IN EVERY MONTH THAT YOUR CHAT SERVICE HAS BEEN RENEWED FOR NEXT 30 DAYS.RS.15 CHARGED.FOR LAST TEN MONTHS I AM CONTACTING CUSTOMER SERVICE CENTRE NUMBER 9437024365 OVER PHONE TO DE- ACTIVATE THE SERVICE.IN EVERY MONTH THEY ARE REPLYING THAT THE SERVICE HAS BEEN DE ACTIVATED AND FROM NEXT MONTH ONWARDS NO CHARGE WILL BE DEBITED.BUT, AGAIN IN EVERY MONTH RS.15 IS BEING DEBITED FROM MY MOBILE.I HAVE ALSO SEND THE SMS FOR DE- ACTIVATION TO 55888.BUT, THE REPLY COMES THAT YOU HAVE NOT SUBSCRIBED FOR THE SERVICE.BUT, HOW AND WHY THE CHARGES ARE BEING DEBITED FROM MY ACCOUNT.PLEASE, LOOK INTO THE MATTER AND ARRANGE FOR RESTORATION OF THE UN AUTHORISED DEDUCTION AMOUNT ALONG WITH A COMPENSASION OF RS.3, 000/- FOR THE MENTAL AGONY AND UN NECESSARY HARASSMENT.
THANKING YOU SIR.
Company: Bsnl pre paid mobile
Country: India