BSNL recharge Voucher
Voucher pending for 5 days

I am using Bsnl students suvidha connection for almost 1year.my number is 9496330879.5 days ago i bought a validity recharge coupon of 165 rupees.when i tried to recharge with the voucher i got a message that "network is busy please try later".when i tried after some time it said " vocher is pending".i did wait for abt 3 hours and then contacted bsnl customer care.they said please wait for another 6 hours, this may be due to our server problem etc..after waiting for 6 hours i tried to recharge again and again i got the same message that the voucher is pending.i registered a complained with the customer care and my complaint number was KL1307095949.they asked me to wait for another 24 hours and try to recharge.this time also it dint worked..after waiting for 24hours i again contacted the customer care and every time they said my complaint is under consideration and wait for say 6hours..i contacted the customer care 6 times after waiting for the time specified.then when i contacted them for the seventh time they said your problem is solved and the complaint is marked as solved.please wait for another 6 hour and the recharge will be done.

but it didnt worked this time too...

then today morning i went to the customer care at statue trivandrum in person and contact the officer there, he took a photocopy of my voucher and said my problem will be solved today itself... but till now the problem persists and am not able to call my clients..

please do something...

Company: BSNL recharge Voucher
Country: India

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