Bsnl services
Spam messages from ntework

I recieved a message from the number 59595 which said-

" WIN Nokia N95 worth 35000, Blackbery worth 25000.

Where is the Chittorgarh fort located? A.Maharashtra B.GOA C.Rajasthan.

Send the anser (e.g: C) to 59595. Rs1/MT."

This is the original message quoted, down to the last period.

Well I replied with the correct 'anser' in the correct format, and five messages like this followed, to all which i answered correctly.

second question is where is fort william located a.chennai, b.goa, c.kolkata.

But after I replied to the last message, they stopped repliying, and in the end I lost about six ruppees and gained nothing.

It is not about the money that i lost, but in a way it is.

This is betrayal of trust and an insult to the contract bound between the consumer and the producer.

I expect the company to take notice of their departments misusing the authority they have over the consumers. Also I dont expect to leave this albeit minor issue to go unnoticed.

I hope BSNL would atone and apologize, otherwise I am forced to go to the Consumer Court directly.

In any case, I have decided to let the press know of this matter, and the Ministry of Telecommunications should do something about it.

Infuriated beyond words,

A Consumer/Victim

Company: Bsnl services
Country: India

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