BSNL telephone service
Bad telephone line and not attended for months

Hi,

My line 080-2529 5225 is down as it happens every 2 months. I have booked complaint through online help with docket number 450 on 26th. It has not been attended. Please note that line is 15 years old and has many 'knots' of fixation and the line goes bad once every two months. Many requests for change of line cable and better solution did not have any attension.

Secondly, the line is so bad that we hear noise that does not allow proper hearing of voice or good communication. It is sheer waste of service. I am not able to do or take any international calls as echo is heard on such calls. I have again made many complaints and the issue is not sorted out for many years

Thirdly, I have made many requests since 7 months for Caller identificaion service. I have also written letter as suggested and submitted in person. I have also made several visits to office without solution to this.

It is surprising that we still have to subscription with BSNL

Company: BSNL telephone service
Country: India

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