BSNL, Ujjain
Slow Speed of Broadband during the free downloading hrs 0200 hrs to 0800 hrs

Sir,

I have recently changed my broadband plan from plan 250 to plan 500 under which free downloading facility is being provided during night hrs i.e. 0200 to 0800 hrs. I wish to mention specifically that I have changed my plan just because I have to download some big files from rapidshare.com. First two days I got bandwidth of 1.5 to 1.6 mbps and download speed of around 200 kbps I have downloaded around 2 GB during those days after that my net was not working for a day then when I complained about my net my net was rectified but my speed specially during free downloading hrs are limited to 155 kbps and downloading speed of just 15 to 20 kbps. I have complained everywhere, local exchange, regional call centre, mailed to local and regional officers but my complaint is still unheard. Now I am planning to take help of Consumer forum and will ask for rebate in rental as the complaint is unheard for 1 week.

Company: BSNL, Ujjain
Country: India

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