Business
Tata Nano refund delay

I have booked Tata Nano vide UIN no- 112543947 for rs140000/ and submited my form in SBI borivili branch. unfortunately i have not been selected, when i enquire in Tata motors office they told me that my chq has been despatched fromj SBI in July 09 by DTDc courrier . and asked me to enquire in SBI andheri office. I had called several time but no positive reply they gave me. then again i called up Tata motors office and talked to Me ketan rathord he also no idea about my chq. I thought i had made a mistake booking a Tata Nano in my wife's name. Mr Tata you have done a mistake enganging SBi as your booking agent. lastly I got a no 9223529325 from call centre of Mr Kaushik Mukherjee who lis a wonderfull person listen my full problem and told me that he will find my consignment and ensure that i will get my refund within 2 days.

Now after somany followup with Tata motors and SBI I got my refund and my thanks to Mr Kaushik Mukherjee because of him i got my refund.

My complain is why tata motors does have a proper customer cell to attend customer problem I also ask when tata motors will give us interest for delay refund.

Company: Business
Country: India

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