Bus no-2949-12c
Arrogant and dictatorial attitude of Bus conducto

I boarded the bus no 2949-12 C on 14-06 in Padmanabhanagar 12-B bus stop at 7.27AM .I am a Pass holder bearing Pass no 050874.Finding no vacant seat Since the Bus was full with mostly school going children I chose to sit Sharing seat as a third member with two small children who on my request gladly allowed as I am 60 yrs old and had a heafty bag in my hand. The bus conductor on duty (The name of the conductor has been mentioned in the complaint lodged with the Public grivences cell at Kempegowda Bus station for onward transfer to Public relationsofficer based at central office Shantinagar with acopy to Managing Director BMTC) appeared on the scene and he without any provocation started shouting with a commanding, arrogant and dictatorial vioce that he will not allow to sit as a third member and cautioned me not to sit from tomorrow (as if he is taking me in his Private Bus witout any Money). As I was stunned with his head Master with a stick in his hand attitude towards students I reacted that I am a aged Person with a heafty bag in Hand can not stand till Magestic and witout causing any inconvenience to others and sitting within threshhold of seats edges I take journey.

He insisted in an arrogant, commanding and dictatorial voice that he will not allow in his Bus to sit as athird member. Though I Explained my difficulty he cautioned me that he will see"How You will sit from tomorrow". This naturally piched my feelings and I told him so long as no inconvenience to others is caused and BMTC rules are followed why the conductor should scratch his head and create unnecessary problems & stand arguing for no reason? and better he should look after his duty. At this juncture I would also like to mention that he after sometime was engaged in conversation with the driver and was saying to him"He will show to me who he is? "and thus has created a fear Psycho in me. He was also saying that he can departure the bus at his will at 7.45 or 8.00AM instead of 7.30 Scheduled time of departure and "who will aske me"Which implies his dictatorial attitude and discourteous behaviour with public. His attitude of arrogance.overriding Public, and his thinking that he can do as he likes and threatening the passenger reveals his "unbecoming of a Public servant"

Therefore I request The Managing Director BMTC to suitably instruct the said conductor and impress upon him that he is a public servant and Public are not his servants. Let him be adviced to behave smoothly and courtesiously with public. I would also like to bring a point at this Juncture that at the rate at which the rate of petrole is increasing, increase of traffic, accidents and pollution The general public like to travel through BMTC Buses but for the behaviour of such conductors (not all) Public prefer to use own vehicles.

A line in reply through e-mail is highly appreciated and bring credit to BMTC if suitable ation is taken in this regard

Your's Faithfully

K.S.Viswanath

Company: Bus no-2949-12c
Country: India

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