Canara Bank
Amount debited from my SB Account

Dear Sir

Ref:- SB A/C. no. 18735 and ATM card no. 4214 5813 9201 0131

I Sri Ram Mohan Roy of the above mentioned SB A/C. holder regret to put to your kind notice that on 05.05.2009 at around 7.21 pm & 7.22 tried to withdraw Rs. 5000.00 from AXIS Bank ATM counter at Baidyabati, Hooghly, WB, by using my my ATM card which has been issued by you accordingly.

After inserting the card and entering of my PIN No. and completion of the whole process, no money released from the ATM m/c. and so once again I had to try the same operation immediately but failed again. The paper slip released from the ATM m/c shown “Unable to process” for both the operation.

Next day I withdraw the same amount of money from SBI ATM counter at Baidyabati, Hooghly, WB by using my same ATM card and could draw the money but found that my A/C. balance was showing less Rs. 10000.00 withdrawn against last two operations which were not completed at all.

Once again I checked up from your Hare Street branch on 07.05.2009 and found that my A/C. balance was still showing that Rs. 5000.00 each was withdrawn from my A/C. on that day twice.

I am totally confused and could not understand that whenever I could not draw the money actually from the ATM m/c. how and why my A/C. will be debited and why not there will be Rs. 10000.00 excess in your own balance in any way!!

As such, I request you to kindly look into the matter and credit Rs. 10000.00 immediately which was wrongly debited from my A/C.

Company: Canara Bank
Country: India

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