Capgemini
Worst Customer care

Hi,

I am using vodafone in Bangalore, I had recharged for 119 which plan is 50paisa in all over India and 100 free sms per day. It was working for for 1st month (after complaint), Again it started charging for local sms 50 paisa per sms. Daily i am calling customer care, they are replying sorry it will be active with in 24 hours. I am using this number 91 9886108533 from last more than 5 years. I was not expected like this. I dont know how Vodafone is behaving to the customer. No proper plan no proper work for helping customer. Everyday i am loosing minimum 15 min from my time against this plan talking with customer care, but still no result. I am really very surprised to see this kind of behavior of Vodafone, Now m blaming VODAFONE only even i used this network from last 5 year.

Please do the needful ASAP. and please do something which helps the customer care ASAP.

Thanks & Regards,

Sushree Kata

Company: Capgemini
Country: India

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