Capgemini
Extra Billing

Please read the mail below for AIRTEL FRAUD. Todays is 3rd March. I am still waiting for my money...

Dear Mr. Agarwal,

Reference to your email received on 9th Januaru we would like to inform you that your complaint has been resolved and we have passed the adjustment of Rs.267/- in your account. Our concerned team will be arranging for a refund and you will soon receive a draft at your billing address.

For any further clarifications, please do call us at 44444121 from your Airtel telephone or e-mail us at wecare.west@airtel.in

Assuring you the best of our services at all times.

Have a nice day.

Thanks & Regards,

Rahul Magar

Customer Care - West

Airtel Telemedia Services

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Mail received from mahesh.agarwal@barclays.com

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Hi,

Could you please update me with the resolution of the raised complaint?

Thanks & Regards,

Mahesh Agarwal

&--Original Message&--

From: wecare.west@airtel.in [mailto: wecare.west@airtel.in]

Sent: Monday, December 31 1:12 PM

To: Agarwal, Mahesh: BTCI

Subject: Re: Complain No: 2958854

Dear Mr Agarwal,

Reference, your email dated 31st December 07 complaint towards wrong ECS debit from your account, please make a note of your complaint reference

number: FTN 2959510 your complaint would be processed by 7th January 08

13:16 PM.

Our representative would get in touch with you post resolution.

Did you know that Airtel has a powerful Self Care service on www.airtel.in that allows you to manage your Airtel account at your convenience? Please log on to www.airtel.in for more details.

For any further assistance please feel free to call our Call Center number

121 /44444121 which is accessible 24 hours or email us at

wecare.west@airtel.in.

Regards,

Chitra Shetty

Customer Care Officer

Bharti Airtel Limited

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Mail received from mahesh.agarwal@barclays.com

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Hi,

Above complaint is raised against wrong ECS done from my account. Could you please respond me on my mobile number mentioned below?

Thanks & Regards,

Mahesh Agarwal

Company: Capgemini
Country: India

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