Caravan Packers and Movers
Caravan-- Better Never than Late
- 04-14-2009
- 139
I moved from Bangalore to New Delhi with Caravan Packers and Movers. When my goods arrived after 9 days (obviously not in good condition) and unloaded and I didn't see my bike, they informed that it's coming in a separate vehicle/truck and will arrive tomorrow or day after tomorrow. When I called them after 2 days, again they said the same thing--tomorrow or day after tomorrow. Now it's 10th day (total 19 days from dispatch from Bangalore), still waiting for my bike. The excuses they give for delay are irritating-- your bike dispatched late from Bangalore, Our truck was sealed by police on the way, didn't get the entry in the state, do not have boys/workers for delivery.
Don't know when I will get my bike and in what condition.
The marketing manager in Bangalore called me 100 times, beg me for the order and promised the best delivery.
I don't know what/how to take action against them but something must be done to teach them a lesson.
Company: Caravan Packers and Movers
Country: India