Castrol BikeZone
Worst bike servicing

Hi,

I am another Victim of Castrol Bike Zone, Ekkattuthangal branch. I Have given my bike for service continously for last 8 months (stupid thing I did in my life time), most of the work in the service will be Waterservice, change of brake shoes and engine oil.

The honeymoon went fine, Finally 2 months back they wanted to change the cam chain saying it is not in good shape I agreed to do it (The ghost came out here), They changed the cam chain and after 15 days I felt my engine is heating up a lot and oil is leaking from the viewer on the top of the engine head. After repeated visit they are not able to trace the issue and recently my engine developed a big snag, it started sounding as if I am running a tractor, (Only they can ruin your bike like this).

After stressing a lot to arrest the sound the person incharge said the cam chain should be changed, I had changed it just 2 months back and the bike was ideal for a month because of my overseas trip. When I said this to incharge he checked this in his record and said he will check physically and let me know When I went in the evening he bombed me saying the crankshaft has gone bad and it should be replaced quoting the price of 8K and asking for 4K in advance.

Not able to bare this I went to a Bajaj service station where one my friend has contacts. They checked and said when fitting the Cam chain they didn t fastened the bolts correctly because of this the camshaft is not engaged evenly for the whole cycle which ruined it. To my astonishment the Bajaj guy changed the Camshaft for th price tag of RS1820!! Be careful dont give the bike for service with these guys and risk your life, bike and lastly your wallet.

Regards,

V.Raja

Company: Castrol BikeZone
Country: India

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