Cell phone Services
Cheating Tarrif

I regularly recharge my mobile with Rs.888 for 6 months duration. Then after i top up the amount which i wanna use. As per this my call charges was 10 paise for Add on - 3 Numbers.

And my local call charges are 75 paise and sms are 5 paise.

Suddenly i saw my validity ends, and i recharged for 99rs, 10rs talk time and 1 month validity. Later on i come to know that my entire call tariff is getting changed. Add-on now is 30 paise/min and local call 1 Re., and sms 25 paise per min. Then i spoken to Customer care regarding this, they told if u activates this to 1-year validity or 6 month, i will get back to the old service. Then i come to know that vodafone launch 1-year validity on Recharge on 1120. Then i recharged for that, but all my call rates remain same. I couldn't get back to my old service.

Then i wasted almost half a day in enquiring all these details, and finally when i contacted it nodal center, they told me after a month only my plan will get changed. Even they regret to cancel the 99, which I recharged even though nothing I am, get rid off from that.

I recharge for Rs.99 on 13th jan. Then again i recharge the plan on 17th jan. The entire amount i spend only to get rid off from this tariff. But i couldn't. They told i will get back to my old plan once this 99 validity gets end.

If their logic is correct then my validity period of one year also carry forward to another month. But my validity ends on 16 th Jan.

Show me where is the logic here. My plan remains active but my validity doesn't.

If the Plan is not changing then why i have to top up now even though i have sufficient validity period.

Someone please help me in this regard as early as possible...

Company: Cell phone Services
Country: India

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