Cell phone-w380i
Mobile not functioning properly

I have purchased a mobile of sony ericson model name W380i, Imei no.35502502-688739-6, W380i electric purple, mobile phone Gsm/EDGE 900/1800/1900, SI 1204-4129.7, EN Charger in box: CST-60/India,

S/N: CB5113QMYL.

From last 3 months i am facing problem with mobile functions i.e.mobile is not charging properly, my hands free not working with my mobile but can use properly with same other sony ericson mobile, keys are not working properly, cell phone is getting handed and automatically getting switch off.

I have visited to sony ericson center of Goregaon west, mumbai.

but they cannot able to gvie proper service nor they repared my mobile I was so disappointed with that,

Then i want to shop from where i purchased the mobile and asked to repare it. He took my mobile and checked and said i have to send the mobile to head office to Bangalore.but didnt assure when i will get my mobile back.

I kept on running behind him from last 1 and half months but up till now i havent got my cell phone back,

even i am a working person cannot run behind like this, i also have so many works to do.

Details of purchase:-

Shop Name -Ritika The Mobile Shop,

Add- 1, shree Sadan south, sonawala cross road, Near union bank, Goregaon-east, mumbai-400063.

Rcpt No.-1456'

Purchase date-08-09-08.

Have given warranty of one year, i cannot understant what kind of warranty you people promise

Please take some action and solve my problem, i become so frustrated because of all this.

Regards,

Pooja Dongre.

Company: Cell phone-w380i
Country: India

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