Central, Gurgaon
Worst customer service

Hi,

I am a regular customer of pantaloons Gurgaon, But this experience is all about Central, visited two times & got very worst experience

Incident 1: When i visited first time in Central Gurgaon to buy a Black berry trouser i didi not find any associate to help me out. when i went to the cashier (just beside the Black berry counter) to ask is there any body to help me out? he totally ignored me though there was no customer at the cash point, again i had asked him "is there any body to help me out"? He clearly told me to find it out yourself. Do you think as a customer after this type of answer he would Shop from your store? naturally i left all the shopping i did from that store.

Incident 2: 2nd time i visited on Sunday (5.04.09) at 3 o clock, to buy a shoe from the central Gurgaon. on the 2nd floor shoe section i found 2/3 associate. I picked up a pair of woodland shoe. & needed some information on that but after seeing it no associate came to me & even they did not bother to asking me whether i want to buy or not. Actually they were busy in their personal conversation. Again i left the shoe along with other shopping again & shopped from Lifestyle itself.

I have some question in my mind if some body can answer. Are doing any favour to a customer? I had a choice that’s why I left it Central & bought the same thing with very good service from life style. so had a choice do you have a choice of customer?

Thanks & Regards

Anjan Roy

Company: Central, Gurgaon
Country: India

  <     >