Cheap Reliance Communications / Phone
Cheating / Very bad service

Complaint copy sent to Cheap Reliance on 29th. Dec.07

Though I forgot to mention belwo it is a faulty phone.

Subject: Disconnect your phone in 2 W days or else it will be thrown out - Crude Gujju Ambani empire built on cheating

Hi,

Recently your people offered a fixed landline conn 080 - 30509208

1. A preferred no was not given as promised

2. My address displays an incorrect street name which I had advised at start to remove - not done

3. No manual or help of any kind given, neither any tariff in writing as offered - I guess Reliance plans to cheat us tommorrow. A fact of this theory is when Reliance communications went live 10 months later they lost all billing data except for the amounts - a know fact that many were charged highly - apart from

Rs 1, 200 mobiles sold at 6000.00 - and the comapny breaks even within a year, when for that industry it was around 6-7 years.

4. As no service provided though I was told at time of connection, I had no tech no if phone broke down, no customer service no - nothing.

So called a week ago and spoke to someone at 3033777 who finally trabferred me to your terminations as i was going to through the phone out on the street. I was on hold for 10 -15 mins - so I hung up. No one bothered to callback.

5. Today I called at about 11.55 AM and spoke to a Abdul who offerred to provide another friendly number, as I was not interested to transfer me he wanted to do security.

I gave my address - tokd him street name was a Reliance error and not correct - but he persisted - kept asking

I then refused to give my date of Birth - who knows he may pass it on to Al-Qaida to make documents for their people.

All this as he refused to give his second name - why should I?

Abdul kept repeating address did not match - dont you have worarounds when a cust explains. You have a bunch of sick people.

He was having fun - Reliance wont when I throw the instrument out tommorrow and will not pay for your Misdemeanour and fault inspite of being told/ informed.

I had to tell the Robot like person of his possible Al-Quaida conn when he hung up.

I called back and spoke to Roopali and asked to speak to a manager, after haggling - why do theywant to know - do we have to repeat to eveyone -she tried to connect me, not sure as I was on hold for 10 mins - she came back and said it would take time - said a maanger could not callback!!

Gave me this id instead.

If the phone os not taken back within 2 working days, it will be thrown out in the best way possible - do not ask for bills - your not going to cheat me.

Dont run up fancy bills as a cheat company like yours may.

regards

James

Company: Cheap Reliance Communications / Phone
Country: India

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