Citi bank's credit card
Harasment from the citibank
- 05-26-2009
- 282
Harassment from citibank credit card division
Hi to start with i had one citibank credit card -INDIANOIL CITIBANK INTERNATIONAL CARD No.5546198150280008, which i have deactivated on May. Then before deactivating this citi bank offered me another credit card - CITIBANK VISA INTL CASH BACK CARD whose last four digit are 8011.this was probably in Jan 08. After so much of persuance i agreed to citi bank that ok send me the CITIBANK VISA INTL CASH BACK CARD on my permanent address which was already registered with them. The next day after delivering the card they call me that we have deilvered the card to my brother named Shyam which i dont know who is he as I dont have a brother. I immediately told them that pls stopped this or deactivate this as i dont know to whom this card has been delivered.
Now its been more than a year i am being harassed by citibank for the payment of the credit card which i have never recieved. i spoke to them so many time, made them understand that its there fault that they have at first instance handed over the photo id card to some unknown person at wrong address.then why should i be responsible for their careless service. They should have taken this matter to courier company who has made the wrong delivery.
Now i dont know since then citibank has started mailing me the bill against that (CITIBANK VISA INTL CASH BACK CARD) credit card. Because of their harassment i have deactivated my earlier credit card too -INDIANOIL CITIBANK INTERNATIONAL CARD No.5546198150280008.
I have so many times mail them also that pls dont harass me by calling at odd hours when i am in meeting, i met their advocate too, he too was convinced with this & i signed some papers, fax them my complaint. but its been more than a year that issue is still there.
Can you pls. resolve this as early as possible as i am really frustrted & bugged up with citi bank.
Looking forward for early reply.
Priti
9810674230
Company: Citi bank's credit card
Country: India