Citi bank billing
The never sleeps concept

I received a letter from the Citibank Mass Mailing Centre. Payment Processing Unit No 738, 4th floor. Khivraj Mansion. Anna Salai. Chennai 600 002 regarding my payment vide my cheque no ****** advising me to contact my bankers to release a draft to the said office. The agent was offered cash but preferred a cheque. When cheques are issued the process takes as much time as the bank takes. This happens even in citibank. Moreover I am being billed against a card that I have neither received nor operated. I did take a loan from the bank. I have not been receiving my monthly statements on time and I get the idea that this is being done on purpose to make me pay the late payment charges. May I request the authorities to investigate the matter and grant me a reversal of charges. For more than six months I have been paying my EMI late payment charges Rs 300 for a duplicate bill. The balance amount due against the loan taken will be paid in accordance with the EMI fixed by the bank. No extra charges will be paid in future.

Company: Citi bank billing
Country: India

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