Citi Bank
CREDIT CARD

Hello Team,

Few times ago I had applied for CITI BANK Credi card, and it was denied due to negative feedback from CIBL, I asked CIBL to provide the info then they asked for contract no which has been provided to CITIBANK.

Currently I holding two credit card, and I have no due in any of the credit card, still I dont know why my name on the list of CIBL.

Proably out of my knowledge I have a bad relation with any bank, and I dont want to make bad relation ship with any bank, I want to correct it.

Thats why number of time I asked CITI BANK to provide the contract no, so that I can give that contract no to CIBL and then they provide me the name of the bank with I have bad relation and I go to correct it.

However CITI BANK is denying me to provide that.

As per RBI rule Bank should provide that info to customer, so customer can improve their relation ship with any bank and he will not have any trouble in future.

Request you to please help to solve my query asap as I need to apply for home loan as well, and I will not get home loan until my name removed from CIBL list.

Regards,

Sandip Rathod.

Company: Citi Bank
Country: India

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