Citibank
Unauthorised debit from my account

There have been numorous debits from my account from Citibank.

One fine day I find that more than 500 Rupees have been swapped out without my awareness, I call the citibank Customer care adn they reply saying that its the "renewal Fees" for my card, I told them that I dont want to use the card, and I want my money back, they then stopped my card and did not return the money now they are saying that I have to pay additional 500 rupees to get another card!! this is rediculous!! one I have already paid the renewal fees, they are not ready to issue a card on that money...

I spoke to MR Ashok Kumar from Citibank Customer Care in Gurgaon

Company: Citibank
Country: India

  <     >